Responsible Gaming

Version: 1.0  |  Last Updated: 03 November 2026

1. Our Commitment

At Alevbet, we believe that gambling should always be an enjoyable, recreational activity carried out within each player's personal means. We are fully committed to promoting a safe and responsible gaming environment for every person who visits alevbet-cy.com. This commitment is not merely aspirational — it is woven into the way we design our products, train our team, and interact with our players on a daily basis.

Our responsible gaming framework rests on three core pillars: prevention, early intervention, and player empowerment. We provide a suite of practical tools that allow players to set boundaries, take breaks, or stop playing entirely whenever they choose. We also maintain open communication channels so that anyone experiencing difficulties can reach our team quickly and without judgement.

This page should be read alongside our Terms and Conditions and our Privacy Policy, both of which contain additional provisions relevant to account management, data handling, and player rights.

2. Recognizing Problem Gambling

Problem gambling can develop gradually and is not always easy to identify, either by the individual concerned or by those around them. Awareness is the first step toward seeking help. The following checklist is intended to help you reflect honestly on your own gambling behaviour. If you recognise several of the signs below in yourself or in someone you care about, we strongly encourage you to make use of the tools described in Section 3 and to contact one of the support organisations listed in Section 6.

2.1. Warning Signs Checklist

• Preoccupation with gambling: You spend a significant amount of time thinking about past gambling sessions, planning the next session, or thinking about ways to obtain money to gamble.
• Chasing losses: After losing, you feel compelled to return and gamble again in an attempt to recover the money you have lost, often increasing the size of your bets.
• Inability to stop or reduce gambling: You have made repeated attempts to cut back or stop gambling entirely but have found yourself unable to do so for any meaningful period of time.
• Gambling beyond your means: You regularly gamble with money that was set aside for essential living costs, such as rent, food, bills, or savings.
• Borrowing money to gamble: You have borrowed money from friends, family members, or financial institutions, or sold personal possessions, specifically to fund gambling.
• Neglecting personal and professional responsibilities: Your gambling activity causes you to miss work, study commitments, family obligations, or other important responsibilities.
• Concealing gambling behaviour: You feel the need to lie to or hide the extent of your gambling from people close to you, including partners, family members, or colleagues.
• Gambling to manage emotional states: You turn to gambling as a primary way to cope with feelings of stress, anxiety, depression, loneliness, or boredom rather than addressing these feelings directly.
• Relationship and financial damage: Your gambling has caused serious or recurring conflicts within your personal relationships, or has resulted in significant financial difficulties such as debt, overdrafts, or insolvency.
• Withdrawal-like symptoms: When you are not gambling or when you attempt to stop, you experience restlessness, irritability, difficulty concentrating, or other psychological discomfort that eases only when you resume gambling.

This checklist is not a clinical diagnostic tool, but it reflects internationally recognised indicators of gambling-related harm. Even if only two or three of the above points apply to you, we encourage you to seek advice at the earliest opportunity.

3. Player Protection Tools

Alevbet offers a range of tools that place meaningful control directly in your hands. These tools are available free of charge to all registered players and can be activated at any time through your account settings or by contacting our support team at [email protected]. Where required, our team will process your request promptly and confirm activation in writing.

3.1. Deposit Limits

You may set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately and cannot be increased for the duration of the chosen period. A request to reduce a deposit limit is also applied immediately. A request to increase a deposit limit will only take effect after a mandatory cooling-off period, giving you time to reconsider the decision. We strongly recommend setting a deposit limit that reflects your disposable income rather than your total income.

3.2. Loss Limits

A loss limit allows you to cap the total amount you can lose within a defined time period — daily, weekly, or monthly. Once the limit is reached, you will be unable to place further wagers until the period resets. As with deposit limits, reductions take immediate effect while increases require a waiting period before activation.

3.3. Session Time Limits and Reality Checks

You may set a maximum session duration to control the amount of continuous time you spend gambling on our platform. In addition, you can enable reality check notifications that appear at regular intervals during your session — for example, every 30 or 60 minutes — reminding you how long you have been playing, how much you have wagered, and your net win or loss position. These prompts are designed to encourage informed, conscious decision-making during active play.

3.4. Cooling-Off Period

A cooling-off period allows you to take a temporary break from gambling without permanently closing your account. You may request a cooling-off period of 24 hours, 48 hours, 7 days, or up to 30 days. During this time, you will be unable to log in to your account or place bets. Marketing communications will be suspended for the duration of the period. Your account and balance will remain intact, and you may resume play once the period expires. Cooling-off periods cannot be shortened once activated.

3.5. Self-Exclusion

Self-exclusion is a formal measure available to any player who believes they are experiencing gambling-related harm or who wishes to stop gambling for an extended period. You may request self-exclusion for a minimum period of six months, with options extending to one year, two years, five years, or indefinitely. Once self-exclusion is applied:

• Your account will be immediately suspended and you will not be able to log in.
• All pending bets at the time of exclusion will be settled according to their outcomes; remaining balances will be made available for withdrawal.
• All promotional and marketing communications from Alevbet will cease immediately.
• Any attempt to create a new account during the exclusion period will be declined.

Self-exclusion requests can be submitted by contacting our support team at [email protected]. We will confirm activation within 24 hours. Once a self-exclusion is in place, it cannot be reversed before the agreed end date. At the end of the exclusion period, you must submit a written request to reopen your account, and a further mandatory 24-hour reflection period will apply before access is restored.

3.6. Account Closure

If you wish to close your account permanently for reasons unrelated to problem gambling — for example, because you no longer wish to use the service — you may do so at any time by contacting our support team. If account closure is requested due to gambling-related concerns, the self-exclusion framework described in Section 3.5 will be applied instead, as it provides additional protections.

4. Tips for Responsible Gambling

The following practical guidelines are intended to help you maintain a healthy relationship with gambling and to ensure that it remains a source of entertainment rather than a source of stress or financial hardship.

4.1. Before You Play

• Set a firm budget. Decide in advance how much money you are willing to spend and treat this amount as the cost of entertainment. Never gamble with money you cannot afford to lose.
• Set a time limit. Decide how long you intend to play before you start. Use our session time-limit tool to enforce this automatically.
• Do not gamble under the influence. Avoid gambling when you are under the influence of alcohol, medication, or other substances that impair your judgement.
• Avoid gambling to escape problems. If you are feeling stressed, sad, or anxious, gambling is unlikely to provide a genuine solution and may worsen the underlying problem.

4.2. While You Play

• Accept that losses are part of gambling. Every game has a built-in house edge. Losses are a normal outcome and should never prompt you to increase your stakes to recover them.
• Take regular breaks. Stand up, stretch, and step away from the screen at regular intervals. Use our reality-check feature as a structured reminder.
• Keep gambling in balance with other activities. Gambling should be one of many leisure activities in your life, not your primary source of enjoyment or social interaction.

4.3. General Advice

• Never borrow money for the purpose of gambling.
• Keep a personal record of your gambling activity — wins, losses, and time spent — to maintain an accurate picture of your overall experience.
• If you feel that gambling is becoming a concern, act early. The tools in Section 3 are available at any time and at no cost.

5. Protection of Minors

Alevbet strictly prohibits participation by any person under the age of 18 years. It is illegal for minors to register an account, make deposits, or engage in any real-money gambling activity on this platform. All registered players are required to confirm that they are at least 18 years old at the point of registration, and we conduct age verification checks as part of our Know Your Customer (KYC) process in accordance with our Terms and Conditions.

We urge all adults who share household devices or computers with children and young people to take additional protective measures. We recommend installing parental control software on any shared device to block access to gambling websites. Reputable tools include Net Nanny, Qustodio, and Gamban, which can be configured to restrict access to online gambling platforms across all browsers and applications.

If you have reasonable cause to believe that a minor has registered and is using an account on Alevbet, please contact us immediately at [email protected]. We will investigate the matter as a matter of priority, suspend the account pending verification, and report the incident to the relevant authority where required. Any funds deposited or winnings accrued by an underage player will not be paid out and will be handled in accordance with applicable law.

Our team is trained to monitor for behavioural indicators that may suggest a player is younger than declared and to act accordingly. We also do not direct any marketing communications toward individuals who have not confirmed that they are of legal gambling age.

6. Support Resources

If you are concerned about your own gambling or that of someone close to you, please do not hesitate to reach out to a professional support organisation. The following organisations provide free, confidential assistance to individuals in Cyprus and internationally. You do not need to be in crisis to contact them — early support is often the most effective.

All of the above services are free and confidential. Reaching out is a sign of strength, not weakness. If you or someone you know is in immediate distress, please contact your local emergency services.

7. Contact Us

Our team is here to support you. If you have any questions about our responsible gaming tools, wish to activate a limit, cooling-off period, or self-exclusion, or if you have concerns about your own or another player's gambling behaviour, please contact us through one of the channels below. All responsible gaming requests are treated with the utmost confidentiality and are handled as a matter of priority.

• General Support: [email protected]
• Privacy & Data Protection Officer: [email protected]
• Website: alevbet-cy.com

For privacy-related enquiries, including requests relating to your personal data processed in connection with your account, please contact our Data Protection Officer directly at [email protected]. Further details on how we process personal data, including data collected through our responsible gaming tools, are set out in our Privacy Policy.

We aim to respond to all responsible gaming enquiries within 24 hours. For urgent matters — such as immediate self-exclusion requests — we will act as quickly as possible and always within the same business day of receiving your message. You will receive a written confirmation once any protective measure has been applied to your account.

Alevbet is committed to continuously improving its responsible gaming practices. If you have suggestions for how we can better support our players, we welcome your feedback at [email protected].